Delete your Habits account
You can delete your account in the Habits app at any time, or ask us by email.
Delete it in the app
- Open Habits. On Home, tap your photo (or your initials) at the top right to open Profile.
- Tap Settings at the top right.
- Scroll to the bottom and tap Delete Account.
- Read what will be deleted, then tap Continue.
- Confirm it is you by signing in again the way your account signs in: your email and password, Google or Apple.
- Tick I understand this deletes my Account for good, then tap Delete my Account.
Your phone is signed out straight away. The deletion finishes within about 5 minutes; Check on my deletion then says Your Account is deleted.
If the sign-in check is cancelled or does not match, nothing is deleted and the app says so. If your phone cannot sign in the way your account does, delete it on a phone that can, or ask us by email.
Ask us without the app
Email us at:
- Write from the email address your account uses if you can, with the subject "Delete my Habits account".
- Include the phone number on your account, the name shown in Habits, and how you sign in (email and password, Google or Apple).
We may write back to check the account is yours before deleting anything. We delete it by hand within 30 days and tell you by email when it is done. The same data is deleted and kept as when you delete it in the app.
What is deleted
- Your sign-in, with every way of signing in (email and password, Google, Apple and your phone number).
- Your name, profile photo (and any stored copies), phone number and email addresses.
- Habits that only you are in (their name and settings), your pets, Badges and your place in every Habit.
- Your check-in records and daily totals, including health totals and, on Android, screen-time totals. (Results of days already closed in Races with friends are kept for them, as below.)
- Invitations you sent or received, and blocks you made or that others made of you.
- Reports you sent and reports that name you.
- Your notification devices, choices and records, help requests, sessions and other account records.
- The private data the app kept on the phone you delete from.
What is kept
- Kept for your friends: your past results in Races with friends stay in their history, without your name, photo or contact details, so their standings and Daily wins stay the same. Friends' Habits and Races carry on without you.
- A short record that a deletion happened, holding no name, phone number, email or account ID, and a one-way code that stops an old sign-in from bringing the deleted account back.
- SMS anti-abuse counts that are not linked to your account (a coded form of a phone number is kept for 48 hours after a code is sent).
- Notifications already shown on a phone cannot be taken back.
Delete only some data
- Remove your profile photo in Profile.
- Leave a Habit you no longer want to share.
- Unlink health Habits (and screen-time Habits on Android), and turn notifications off in Settings.
Read the privacy policy for everything Habits collects and why.